I just needed to add an update. INC wasn't able to get ahold of the discontinued tires I wanted, so I was begrudgingly forced to take my car to Big O on Arapahoe for new tires. When they finished, they said they couldn't do my alignment because my rack and pinion needed to be replaced first. EXCUSE ME? That requires lifting the engine and is over a $3000 job! I took my car back to INC Auto and they took a look. Guess what? NO problem with my rack and pinon ...but I need a new tie bar, which is about $600 to fix. BIG difference. My (well intentioned, poorly informed) husband takes his car to Big O, so we have a rapport there. NOT anymore! We will BOTH be exclusively using INC Auto from now on. This just reiterates my distrust in most auto repair shops and why I love INC's transparency, clear communication, and HONESTY!!!
I have had issues with SO many different auto repair shops, but INC Auto is my forever mechanic from now on! It is run HONESTLY, they do right by their customers, they're reliable, the owner only hires the best staff, the pricing is fair, they stand behind their work, the employees are happy, and I've had nothing but excellent experiences there...and I've been going for 2 years now. I will never take my car anywhere else! I'm so grateful for them.
We sure do appreciate your taking time to share your experiences with our InC Auto Repair crew Catherine. It means a lot to all of us. We're here for you whenever you need us!
- InC Auto Repair Center